In this episode, I'm going to review an excellent book by Karl E. Weick and Kathleen M. Sutcliffe, called Managing the Unexpected, Assuring High Performance in an Age of Complexity.

This 2001 book is about the time of the tech recession. It was a time of disruption, which makes this book extremely relevant today. The big concept the authors have discussed in the book is around Highly Reliable Organizations or HROs.